Russia's first smart toy with a comprehensive dialogue and speech engine, created in collaboration with Roobo AI.
My responsibilities
Discovery stage
Conducted and analyzed interviews aiming at establishing the list of possible discussion topics and the interests of the target audience
Development stage
- designed intents for service functions.
- created extensive dialogue flows for smalltalk, integrating innovative features like extended flows, discussions on popular culture, summarization, and tongue-twisters.
- created Customer Journey Maps (CJMs) and content for verbal games.
Testing stage
- led the QA team, overseeing testing of service functions and smalltalk features.
- managed hiring of testers, task allocation, workload and payments tracking, bug fixing, insights implementation, and retesting.
Polishing stage
- organized UX testing with focus groups and families.
- handled hiring of participants, trial conduction, analysis of materials, forming and implementing insights.
- established a UX process in the company
More than 10 000 copies of the toy were sold, Pudding became, effectively, the first voice controlled Russia's media device.
The project received attention both in academia and in the industry, leading to presentations at IT and academic conferences and published materials.
